Services

Services

Our goal: To exceed your expectations

MECOTEC US is here to serve our North American customers without delay from our offices and warehouse in South Carolina.  Our customers receive the benefit of fine German engineering with American customer service.

On hand as soon as you need us

Take advantage of one of our maintenance plans. Any malfunctions, refrigerant loss or even potential energy savings can be identified early on to protect your investment and keep your business running smoothly.

We Partner with the Best

As a market leader with over 20 years of success, we’re also determined to offer the best after sales service. With our sophisticated technology, over 95% of issues can be resolved remotely.

Rutherford & Titan

In the rare event of on-site repairs, MECOTEC US will send our own trained employees or our trusted partner, Rutherford & Titan, to restore equipment to its premium condition. Rutherford & Titan are a team of cryo engineers and specialists who sell, install, maintain, and repair cryotherapy machines.

Cool Health Financing

When it’s time for your business to move forward, Cool Health Financing is there for you. We offer competitive leasing solutions for your equipment needs.

CryoProsUnited

The International Alliance for Cryotherapy Professionals (CryoProsUnited) is a one-of-a-kind platform to provide resources, tools, and training, in line with personalized consulting and coaching services to cryotherapy industry participants, regardless of their equipment choices, business model, or base country.

Services provided by MECOTEC US

  • Maintenance coverage nationwide

    Scheduled maintenances to keep your chambers running at peak performance

  • 24/7 phone support

    Technician work available after business hours to allow your business to operate without interruption

  • Remote service to fix problems without delay

    Pro-active remote service will identify and correct aberrations before you notice any issues

  • Annual training updates for your staff

    The best service for your clients are well educated employees

  • Software updates

    Stay always up-to-date while operating your chamber